Building Confidence & Relationships

Course / Workshop Content

WHO IS THIS FOR? This course is ideal for anyone wishing to increase their self- awareness and identify their strengths and areas for development. It will be valuable for those wishing to enhance personal or work relationships. WHAT WILL I LEARN? We will look at the difference between assertive, aggressive, manipulative and passive behaviours and ways of recognising these behaviours in yourself and others. We will look at the importance of confidence and self-esteem, understand how to enhance them and practice techniques to remain assertive. We will also look at the importance of power, different types of power and how we can use it most effectively. We will review the five different conflict styles in the Thomas Kilmann model and examine the tools available to prevent and reduce conflict, including how to use different influencing techniques and the barriers to making personal change HOW CAN I USE WHAT I LEARN? By the end of the three sessions, you will have sufficient self- awareness to make wiser choices about how you manage your behaviour and relationships. You will have the knowledge and skill to decide on the best approaches when interacting with others.